Information We Collect

We may collect personal and business information when you interact with our website, place enquiries, or make purchases. This includes:

• Name, phone number, and email address
• Billing and shipping details
• Business information (for B2B buyers and institutional clients)
• Technical data such as IP address, browser type, and cookies
• Communication records including calls, emails, and WhatsApp messages

Use of Information

Collected information is used strictly for business and service-related purposes:

• Processing enquiries and orders
• Customer support and communication
• Delivery and logistics coordination
• Website improvement and analytics
• Fraud prevention and security

Data Sharing

Makrey Exports does not sell or rent user data to any third party. Information may be shared only in the following limited circumstances:

• Logistics and delivery partners
• Payment gateway providers
• Technical service and hosting providers
• Regulatory authorities, if required by applicable law

Cookies

Our website may use cookies to improve user experience, track preferences, and measure website performance. Cookies are small text files stored on your device.

Data Security

We implement reasonable and industry-standard security practices to protect your personal data from unauthorized access, loss, or misuse.

However, users acknowledge that no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of data transmitted online.

User Rights

You have rights over your personal data. You may contact us to:

• Request access to your personal data we hold
• Request correction of inaccurate or outdated information
• Request deletion of your personal data
• Opt out of marketing and promotional communications

We will respond to all valid requests within a reasonable timeframe in accordance with applicable law.

External Links

Our website may contain links to third-party websites for reference or convenience. Makrey Exports is not responsible for the privacy practices, content, or security of any external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Trademark Notice

MAKREY® is a proprietary brand owned exclusively by Makrey Exports. Unauthorized use of the brand name, logo, or brand identity in any form may result in legal action under applicable intellectual property laws.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with this policy shall fall under the exclusive jurisdiction of the courts of Delhi, India.